Trust & security
How we protect your systems and your data.
We work inside the systems that run your business. These are the rules we follow while we do it.
Data handling
- Your data stays in your systems and your accounts. We work inside them; we do not copy client data to our own machines unless a task needs it and you agree.
- Access is least-privilege: each engineer gets only what the task needs, for as long as it needs it.
- Every change we make to your systems is documented, so you can see what was done and why.
Access control
- Your accounts, our named engineers: no shared logins, and access you can revoke at any time.
- Remote support sessions are consent-based — someone on your side approves each session.
- When an engagement ends, our access is removed and credentials are handed back to you.
Backups
- Backups we design are encrypted and kept on a separate device, NAS or cloud location from the system they protect.
- Recovery is part of the plan we agree with you: what is backed up, how often, where, and how quickly it can be restored.
Confidentiality & NDA
- All client infrastructure, credentials and data are handled under strict confidentiality.
- We can work under your non-disclosure agreement — ask for it before we start discovery.
You own your code and data
- Code, documentation, credentials and data we create for you belong to you — no lock-in.
- Architecture notes, runbooks and credentials are handed over at every milestone, so another team could take over if you ever wanted it to.
DPDP Act readiness
India's Digital Personal Data Protection Act, 2023 sets rules for how businesses collect, use, store and protect personal data. When we work on systems that hold personal data, we act on your documented instructions, keep access to the minimum needed, and help you put the technical safeguards in place — access control, encryption, logging, backups and a plan for responding to breaches.
DPDP Act Data Protection ComplianceCertifications
We don't claim certifications we don't hold. Our engineers' individual credentials are listed on our leadership page, and how we define our support commitments is on the service levels page.
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Have a security questionnaire for us?
Send it over — an engineer will answer it, not a salesperson.